All orders are processed within 1–2 business days (excluding weekends and holidays) after you receive your order confirmation email. Once shipped, orders typically arrive within 3–8 business days, depending on your location and the shipping method selected at checkout.

You'll receive a tracking number via email once your order has shipped.

Please note: During high-volume periods or sales events, processing times may be slightly longer. If there is a significant delay, we’ll notify you by email.

Yes. Enjoy free shipping on orders of USD $50 or more, available in the following 30 U.S. states:

Eligible States:
Alabama, Arkansas, Connecticut, Delaware, Washington DC, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Mississippi, Missouri, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, and Wisconsin.

For the remaining  U.S. states, a flat rate shipping fee of $10 will be applied at checkout.

We offer both economy and standard shipping for all products. During checkout, you’ll be able to select your preferred delivery method based on your needs.

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return—for any reason, with no explanation required, including on sale items.

To be eligible for a return:

• The item must be in the same condition as when you received it: unused, in its original packaging, and in resellable condition.
• If the original packaging is too damaged, please use a secure box of a similar size.
• A return may be denied if the item is not received at our warehouse.

Please Note: We reserve the right to reverse any refund if the returned item is not received or does not meet return eligibility.

Yes, we do accept returns on sale items. Please ensure the item meets our standard return conditions, such as being unused, in its original packaging, and in resellable condition. If the original packaging is too damaged, please use a secure box of a similar size.

To initiate a return, please contact us at admin@tlfurniture.com.

Returns must be sent to the following address:

TL Furniture
616 East Westinghouse Boulevard, Ste 107, Charlotte, NC 28273, United States

If your return is approved, we will send you a return shipping label along with instructions on how and where to send your package.

Important: Items sent back without prior authorization will not be accepted.

For any questions about your return, feel free to reach out to us at admin@tlfurniture.com

We’re happy to help!

Refunds are typically processed automatically within 5–10 business days after we receive and inspect your returned item. The time it takes for the funds to appear in your account may vary depending on your payment provider.

If more than 15 business days have passed since your refund was approved and you haven’t received it, please contact us at admin@tlfurniture.com.

See our [Refund Policy] for full details.

We kindly ask that you inspect your order carefully upon delivery. If your item is damaged, defective, or if you receive the wrong item, please contact us right away so we can evaluate the issue and make it right.

If only part of your product is damaged or missing, we may be able to ship replacement / missing parts from our warehouse at no additional cost to you.

For the fastest support, please reach out to us at admin@tlfurniture.com.
We're here to help!

We currently do not offer direct exchanges.
If you need a different item, the quickest solution is to return the original item and make a new purchase for the desired item.

Return shipping fees vary depending on the reason for the return:

• If the return is due to an error on our part (e.g., wrong item, defect, or damage), we will cover all return shipping and replacement shipping costs.
• If you are returning an item due to a change of mind or preference, you will be responsible for the return shipping costs.

To keep offering free delivery and competitive prices, we ask customers to cover the cost of shipping returned items in non-defective cases. This amount will be deducted from your refund.

Return shipping costs may vary based on:

• Your location
• The size and weight of the item
• The return method selected

If you have questions about estimated return shipping fees for your order, please contact us at admin@tlfurniture.com.

All TL Furniture products are covered by a 1-year limited warranty from the date of delivery. This warranty covers defects in materials and workmanship under normal use.

If your item arrives defective or develops a fault within the warranty period, we will repair it, send replacement parts, or offer a full replacement—at no cost to you.

Please note:

The warranty does not cover damage caused by misuse, accidents, improper assembly, or normal wear and tear.

Warranty claims must be supported with photos, a description of the issue, and proof of purchase.

To file a warranty claim, please contact us at admin@tlfurniture.com with your order number and details about the issue.